Payment Policy

Reservation is confirmed with valid credit card details (Visa only) or deposit of one night stay into our asb bank account . Full/ balance of payment is due on arrival .

Lead guest must be 18 years of age or older and is fully reasonable for all members of their group

Cancellation Policy

Cancellation up to 72 hours prior to arrival will incur a $15 administration fee . Full payment is required for cancellations with in 72 hours of arrival.

No refunds should the guests leave before reserved departure date.

Child Policy

Child rate is 3 to 14 years inclusive, if a child 2yrs (or under) occupies a bed in a unit they will be charged a child rate .

Infants are 0-2 yrs inclusive

Check in policy

Check in is 2pm on the day of arrival

Check out is 10am on the day of departure

Late-in: if going to be later than 8pm please ring prior to make alternative arrangements

We reserve the right to refuse a reservation at any time, from any person if we reasonably believe the person

  • is not the person on the credit card or not authorized to use the credit card
  • is younger than 18 yrs of age and not accompanied by a responsible person over 18yrs of age .
  • is younger than 18 yrs of age and not accompanied by a responsible person over 18yrs of age .